Reconciliation

Finance should review exceptions,
not rebuild reality

Every extra channel, location and provider multiplies the work of proving what you actually earned. Reconciliation is where that cost lands. Success Payment removes it as a manual task.

A finance workspace at dusk. A laptop shows the Success Payment Reconciliation Overview: transactions matched, open exceptions, the share auto-matched, the number of connected data sources, a reconciliation trend over time, a breakdown of exceptions by reason, and a list of recent exceptions with their source, reason and status. Beside it a tablet lists the connected data sources, each marked connected, and a printed reconciliation summary lies on the desk.
The problem

Nobody sets out to build a
reconciliation process

It accumulates. A second location. A card machine from a different provider. An online channel. A booking platform that settles weekly. Each one is a sensible decision on its own, and together they leave your finance team assembling the truth by hand.

The money arrives separately from the record of it

Sales are captured in one system. Money lands in the bank days later, netted, batched and shorn of detail. Matching one to the other is a puzzle nobody designed.

Fees are deducted before you ever see them

Providers settle net. So the amount in your account never equals the amount you sold. Someone has to work out the difference, transaction by transaction, to know what you actually earned.

Exceptions are found last, not first

A missing settlement, a duplicate charge, an unclaimed refund. These surface at month end, when they are old, cold and hard to chase, rather than the day they happen.

The close slips, and the numbers age

While the books are still being assembled, nobody can act on them. Decisions get made on figures that are already weeks out of date.

Reconciliation time is the tax
you pay on fragmentation.

Success Payment

Nobody invoices you for it, so it never appears as a line item. It is paid instead in finance salaries, in delayed closes, in decisions made on stale numbers, and in the losses you never spot because nobody had time to look.

An important distinction

Transaction reporting is not
reconciliation

Most providers give you reporting and call it reconciliation. They are not the same thing, and the difference is exactly where the manual work lives.

Transaction reporting

Tells you what happened in one system

  • A list of transactions taken on one provider
  • Accurate, as far as that system can see
  • Gross figures, before fees are deducted
  • Stops at the edge of its own data
  • Leaves you to prove the money actually arrived

Useful. But it is evidence, not an answer.

True reconciliation

Proves what you earned and what you were paid

  • Every sale matched to its settlement, across every provider
  • Settlements matched to what actually reached the bank
  • Fees attributed per transaction, so net is known
  • Exceptions surfaced the day they occur
  • Clean entries posted with a full audit trail

An answer your CFO can sign.

Why it gets worse

The work grows faster than
the business does

Reconciliation effort does not scale with revenue. It scales with the number of connections between the things you run: every location times every channel times every provider. Doubling your sites can more than double the work.

One site, one provider

A person can hold it in their head. A spreadsheet is genuinely fine.

A few sites, a few channels

The spreadsheet becomes a process. Someone owns it. It takes days each month.

Multiple sites and providers

The process becomes a job. Exceptions go unchased because nobody has the hours. The close slips.

This is the point at which most businesses hire another finance person. It is rarely the cheapest answer, and it does not make the numbers arrive any sooner.

Finance should review exceptions,
not rebuild reality.

Success Payment

Your controller is not paid to retype what already happened. Reconstruction should be the machine's job. Judgement should be theirs.

How it works

A financial control layer
on top of your payments

It collects, normalises and matches every transaction from every channel and every provider, then validates the result against your bank. What is left for a human is the exceptions.

Matched automatically

Sales matched to settlements, settlements matched to the bank. Across every provider, every location and every channel you run.

Exceptions surfaced early

A missing settlement or a duplicate is flagged when it happens, while it is still cheap to fix, not discovered weeks later.

Fees attributed per transaction

You see the true net of every sale, and what each provider actually costs you. That turns your next pricing conversation into an evidence-based one.

Posted with an audit trail

Clean entries into your accounting system, and a defensible trail behind every one of them.

Sales captured
Every channel and location
Matched to settlements
Across every provider
Validated against the bank
What actually arrived
Posted to accounting
Clean entries, audit trail

Available through partner Reconciliation is delivered together with our reconciliation technology partner. No change to your existing infrastructure: it connects on top of the providers, banks and accounting systems you already use.

The business value

What you get back

Not a report. Time, certainty and leverage.

A faster close

The books stop waiting on a person to assemble them, so the numbers reach the people who need them while they are still worth acting on.

Losses you would otherwise absorb

Unsettled transactions and duplicate charges get chased while they are still recoverable, rather than quietly written off.

Operational visibility

One view across every location and provider. Not because a dashboard is nice, but because you cannot manage what you have to reconstruct first.

Negotiating leverage

When you can prove what each provider actually costs you per transaction, you stop accepting their pricing and start setting it.

Ready to begin?

See what reconciliation
would look like for you

Tell us what you run today and how many places money comes in from. We will show you honestly where the manual work is, and what would be left.

Luxembourg-based team